Shipping Updates & Policy

Thanks so much for shopping with us!

Preorder & Restock Shipment Status:

Summer Box preorders: DELAYED due to personal emergency 

My Secret Copy ft Jana Aston: DELAYED update coming soon

Tijan x Hello Lovely Box: SHIPPED week of 9/19

August LOVE BOX: SHIPPED week of 9/19

September Tee Club: SHIPPED week of 9/19

September Trope of the Month: SHIPPING SOON

When will my Bundle or Bouquet Preorder ship? 
Seasonal boxes will ship during the months of March, June, September, December. We always try to ship mid month, but sometimes delays happen. Shipping updates are always available on our social medias. Feel free to reach out as well. 

What if I ordered multiple items with my Bundle or Bouquet preorder?
Nearly always, we try to ship everything together. 

When will my Surprise! box ship?
Surprise! boxes ship at the end of every month. If you order was placed on or after the 4th of a month, it will ship the following month.

When will my mystery box, apparel, accessory, or happy box ship?
Non-preorder purchases will ship in between 3-15 business days. We're a one woman shipping system. Our goal is always to get you your package as soon as possible. 

What if I need a package sooner than 15 business days?
Please let us know in the notes!

Have a question concern or address change?
Please email us with your order number at orders@hellolovelybox.com
*Last updated 3/2022*