Seasonal Bloom and Bouquet boxes ship during March, June, September, and December. We aim for mid-month shipping, but occasional delays can happen.

For the most up-to-date shipping info, check our social channels—or feel free to reach out anytime.

We always aim to ship everything together whenever possible, so your order arrives in one delivery.

At Hello Lovely, hand signed, digitally signed, and book plated books are considered signed by the author.

Trope of the Month boxes ship at the end of each month.

If your order is placed on or after the 15th, your box will ship the following month.

Mystery boxes, apparel, accessories, and happy boxes typically ship within 3–7 business days.

We’re a small (but mighty) one-woman shipping team, and we always do our best to get your order out as quickly as possible.

Yes, we do! Please note that VAT and customs duties are the responsibility of the buyer. Missing shipping details may cause delays.

Due to the custom nature of the products, we do not accept returns or offer refunds on boxes.

Each clothing item is custom-made to order. Due to stock issues, we may not be able to exchange your item for a different size. We don't accept returns due to the custom nature of these items. If you are unhappy with your order, please email orders@hellolovelybox.com with your order number.

Email us at orders@hellolovelybox.com with your order number and photos, and we’ll get it sorted as quickly as possible.

Email us at orders@hellolovelybox.com with your order number, and we’ll take care of you.